The Missing Layer: Why Enterprise Agents Need a "System of Agency"

We are witnessing a critical transition in artificial intelligence. The move from Generative AI (which creates content) to Agentic AI (which executes tasks) changes everything about how organizations must approach their AI infrastructure.

Most organizations are attempting to build autonomous agents on top of their existing "Systems of Record”; ERPs, CRMs, and legacy databases designed decades ago. These systems excel at storing state: inventory levels, customer records, transaction histories. But they were never designed to capture something equally critical: the reasoning behind decisions.