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Badge highlighting top 50 thought leading companies of 2025, recognizing Agentic AI, awarded by Thinkers 360.
A badge designating a top 50 thought leading company for 2025, focusing on artificial intelligence, by thinkers 360.

We help you develop a human centric AI-first strategy that drives performance, accelerates growth, and earns executive confidence. All backed by our award-winning analysts, proprietary research, hands-on workshops and trusted advisory.

Providing Research on:

  • Digital Workforce

  • Artificial Intelligence (Agentic and Generative AI)

  • Human Centric AI First Strategies

  • AI Governance by Design

  • Digital experiences

  • Buyer Behavior

  • Business transformation / digital first strategy

  • Technology trends and innovations

With Coverage on:

  • Customer Experience (CX) & Customer Relationship Management (CRM)

    • Sales, marketing & customer service Technology

  • Agentic AI, Generative AI & Digital Workforce Platforms

  • The Intersection of AI and Enterprise Applications

  • Subscription Management & Subscription Experience

  • Professional Services Automation & Project Management (PM)

  • Employee Experience (EE)

  • Enterprise Resource Planning (ERP)

  • Cloud Platforms

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High-tech leader, board member, software industry analyst, author and podcast host. He is a thought leader and published author on emerging trends in business software, AI, generative AI, agentic AI, digital transformation, and customer experience. Michael is a Thinkers360 Top Voice 2023, 2024 and 2025, and Ambassador for Agentic AI, as well as a Top Ten Thought Leader in Agentic AI, Generative AI, AI Infrastructure, AI Ethics, AI Governance, AI Orchestration, CRM, Product Management, and Design.

 

Michael is the Founder, CEO & Chief Analyst at Arion Research, a global AI and cloud advisory firm; advisor to G2 and 180Ops, Board Chair at LocatorX; and board member and Fractional Chief Strategy Officer at SpotLogic. Formerly Michael was the Chief Research Officer at unicorn startup G2. Prior to G2, Michael led IDC’s worldwide enterprise software application research group for almost ten years. An ex-US Naval Officer, he held executive roles with 9 software companies including Autodesk and PeopleSoft; and 6 technology startups.

 

Books: “Building the Digital Workforce” - Sept 2025; “The Complete Agentic AI Readiness Assessment” - Dec 2025

www.linkedin.com/in/mfauscette

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And meet Arion Research Mascot - Tonks Fauscette

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Michael Fauscette

Founder, CEO & Chief Analyst