Who We Are

Global cloud advisory, research and consulting firm that partners with clients to develop a digital first mindset, increasing business performance by building and using innovative cloud solutions.

Providing Research on:

  • Digital experiences

  • Artificial Intelligence

  • Building a subscription business

  • Product led growth

  • Business transformation / digital first strategies

  • Customer advocacy and review strategy

  • Market expansion and building new markets

  • Service and high tech industries

  • Technology trends and innovations

With Coverage on:

  • Customer Experience (CX) & Customer Relationship Management (CRM)

    • Sales, marketing & customer service Technology

  • AI, Generative AI & Business Automation

  • Subscription Management & Subscription Experience

  • Professional Services Automation & Project Management (PM)

  • Employee Experience (EE)

  • Enterprise Resource Planning (ERP)

  • Cloud Platforms

High tech leader, board chairman and software industry analyst. Michael is a published author, blogger, and thought leader on emerging trends in business software, digital transformation, digital experiences, and customer experience strategies and technology. In addition to Arion Research he currently is an advisor to G2, Chairman at LocatorX and board member at SpotLogic. Formerly he was the chief research officer at technology unicorn startup G2, where he was responsible for helping software and services buyers use the crowdsourced insights, data and community in the G2 marketplace. Prior to joining G2, Mr. Fauscette led IDC’s worldwide enterprise software application research group for almost ten years. He also held executive roles with seven software vendors including Autodesk, Inc. and PeopleSoft, Inc. and four VC-backed technology startups.

Follow me @mfauscette@techhub.social

www.linkedin.com/in/mfauscette

And meet Arion Research Mascot - Tonks Fauscette

Michael Fauscette

Founder, CEO & Chief Analyst